Best SEO Software for Customer Support
We have compared and tested 39+ providers to determine the best SEO software in terms of customer support in the following list.
Support
Conductor
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Conductor (formerly ContentKing) offers real-time SEO auditing and content tracking, making it an essential tool for businesses needing continuous monitoring and instant SEO insights.
In top 3 for
Pros
Access to historical data
Extensive SEO Auditing suite
SEO alerting feature resolve issues before search engines and visitors notice
Track all website changes
Cons
No keyword tracking or research
SE Ranking
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SE Ranking stands out with its customizable SEO platform, tailored to businesses and SEO professionals looking for a personalized approach and pricing.
In top 3 for
Pros
Unlimited projects on business plan
Automated reports and notifications
Many options to customize your plan
Seodity
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Offering a blend of SEO and content marketing tools, Seodity is tailored for businesses seeking an integrated approach to online visibility and engagement.
Pros
Unlimited projects & lookups
Surfer
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Utilizing AI-driven data analysis, Surfer offers a unique approach to SEO, ideal for content creators aiming to optimize their text output.
Pros
Write and optimize simultaneously using the real-time metrics for structure
Check for plagiarism
Check search intent for target audience
Helps analyzes top pages and calculates how the content is actually doing
Cons
Limited website audit features
Limited integrations
Ranking check not provided
Screaming Frog
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Specializing in fast and efficient site crawling, Screaming Frog's SEO Spider is a go-to tool for SEO professionals needing comprehensive data for large-scale website audits.
Pros
Finds broken links, pages with too many or no links and other related issues
Finds pages with slow loading times, large file sizes and scripts
Finds redirect loops, chains and issues related to www and https
Discovers issues specifically for multilingual websites
Cons
No SEO analysis features
No keyword research capabilities
- Our ranking considers every plan that providers offer. We evaluate each plan independently and then use a weighted calculation model to determine an overall score for each provider.
Most software providers claim to offer the best customer support. The stakes for them are high because every paying customer counts.
A reliable SEO software can make or break your online visibility, and the level of customer support you receive is crucial to your experience. Misunderstandings, unresolved issues, and unresponsive support teams can turn your journey into a real headache.
That's why we've taken the responsibility to find the best SEO software for customer support.
What Makes the Best SEO Software for Customer Support?
After conducting in-depth market research, consulting with industry experts, and meticulous testing, we've honed in on what makes the best SEO software for customer support. We evaluated a broad range of attributes, each weighted differently based on its significance. For some attributes, we checked if a functionality existed or not. Others, however, require a more comprehensive analysis, where we evaluated the range of capabilities and how well they worked compared to other providers.
Altogether, the support score of each provider is composed of the following items:
- Customer Reviews: The customer's voice is a great indicator of a software's support performance. We carefully analyzed user reviews, focusing on aspects related to customer support.
- Response Time: In a world where immediate feedback is increasingly demanded, we assessed how quickly each software's customer support team responded to our queries.
- Response Quality: We evaluated the quality of responses given by the customer support team. Did they answer our questions accurately and thoroughly? Or was it a rushed, generic response?
- Live Chat: Live chat is an essential feature for real-time problem-solving. We checked if this feature was available and how well it worked.
- Email: We analyzed the effectiveness of email support. Is this channel available and does the provider use a ticketing system? How easy is it to find and reach out via email? These are some of the questions we evaluated.
- Phone: Lastly, phone support. A direct, human conversation can sometimes be the quickest way to resolve an issue. We looked at the availability and efficiency of this support channel next to the response time and quality which we documented for each channel.
10 Best SEO Software for Customer Support
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How to Choose a Great SEO Software for Customer Support
Selecting an SEO software is not just about ticking off features on a list. It's about understanding the needs of your business and how the software's customer support can cater to those needs.
Are you a small business owner just starting your SEO journey? You might benefit from a software that offers a hands-on, friendly customer support team, ready to guide you through the initial learning curve. On the other hand, if you're running a larger enterprise with an in-house SEO team, your priorities might be different. You could need a software with highly technical support that can respond efficiently to complex inquiries and resolve issues promptly.
Another factor to consider is the availability of resources. Check if the software provides a comprehensive knowledge base, video tutorials, or webinars. These resources can help you solve minor issues without needing to contact customer support, saving you time and effort.
Make use of our Comparison Tool and Finder Tool to help you in your decision-making process. Our Comparison Tool allows you to side-by-side compare different SEO software options based on their customer support features. The Finder Tool, on the other hand, is designed to understand your specific business needs and recommends the best out of all SEO software tailored to you.
Denis Fenger
Denis F.
Updated: Apr 16, 2025
Digital marketer with the conviction that properly deployed organic marketing delivers the best ROI in the long run. I'm deep into SEO but also enjoy sports, traveling, and absolutely love food.
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FAQ
How important is customer support in SEO software?
How important is customer support in SEO software?
Good customer support is vital for beginners that don’t have much knowledge about SEO. Things can be complex, and you'll likely need assistance at some point if the provided tools are new to you. Strong customer support ensures that you'll get the help you need when you need it. Experienced SEO specialists usually don’t require much help unless there are technical issues that they promptly need to resolve.
What's the fastest way to get support from my SEO software provider?
What's the fastest way to get support from my SEO software provider?
This varies by provider. Some offer live chat or phone support for immediate assistance, while others may rely on email support which can take up more time. It’s best to choose a provider that is generally fast with their responses.
Can I test the customer support before I buy the software?
Can I test the customer support before I buy the software?
Most providers offer a free trial period during which you can test out the software and its customer support. It's a good idea to test this during your trial to ensure you're comfortable with the level of support provided.