Maricela A.

Head of Live Chat & Chatbot Content

Maricela is a rare blend of tech-savvy and human-centric, with a talent for crafting engaging and effective chatbot experiences. As a specialist in live chat and chatbots, she's on a mission to transform customer interactions by harnessing the power of artificial intelligence. Her expertise lies in designing conversational flows that feel natural and intuitive while delivering the right information at the right time. She helps businesses elevate their customer service game by creating bespoke chatbot solutions tailored to their unique needs. Her innovative approach and playful touch have made her a sought-after authority. Outside of work, you can find her perfecting her salsa moves or exploring local art galleries for inspiration.

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